At Fashionspherez, managed by Shopstalk Hub, we understand that plans can change. You may decide that a statement necklace no longer suits your taste or that those sunglasses aren’t the right fit. Whatever the reason, we aim to make the order cancellation process clear, simple, and hassle-free.
For transparency, “we,” “our,” and “us” refer to Shopstalk Hub, while “you,” “your,” or “customer” refer to our valued shoppers. By placing an order with us, you agree to the guidelines outlined below. We encourage you to review this policy carefully so you know exactly what to expect should you wish to cancel an order.
Our priority is to keep your experience smooth and stress-free, even when plans change. We value your trust and are committed to making every interaction with us straightforward and supportive.
Cancelling an Order Before Shipment
We understand that you may sometimes change your mind after placing an order. If your order has not yet been shipped, you may cancel it within 24 hours of purchase. Cancellations can also be requested at any time before dispatch, provided the 24-hour window has not passed. Acting promptly helps us ensure a smooth process.
To request a cancellation:
Once we receive your request, our team will review it and confirm whether your order is eligible for cancellation. If approved, a full refund will be issued to your original payment method. Refunds typically appear within 5–7 business days.
Our goal is to make cancellations simple and stress-free, giving you the confidence that your order choices remain flexible and are always handled with care.
If Your Order Has Already Been Shipped
Once your selected accessories have been dispatched from our warehouse and are in transit, cancellations are no longer possible. However, you may still return the items after delivery, provided they meet the conditions outlined in our Return and Refund Policy.
We want you to shop with confidence. While cancellation may not be available at this stage, our return process is designed to ensure your satisfaction and peace of mind.
Making Changes to an Order
At present, we are unable to modify orders once they have been placed—this includes updating products, changing the shipping address, or correcting contact details. If you notice an error, the best solution is to cancel the order within the eligible window and place a new one with the correct information.
We understand that mistakes can happen, and our priority is to make your shopping experience smooth and hassle-free. This process helps ensure your order is accurate and delivered without any complications.
Need to Get in Touch?
If you have any questions or need assistance with canceling an order, our team is here to help. You can contact us at shopstalkhub@gmail.com, and we will gladly guide you through the process and provide the necessary support.
We want every step of your shopping experience to feel seamless and reassuring. Please don’t hesitate to reach out so we can ensure your cancellation requests are managed promptly and smoothly.
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